Delivery Information

Shipment and Service Rates

 
After we received and checked the payment from you, we will carry on for shipment through Thailand Post  or DHL service.
 
 
 
 
International shipping rates.
 
Shipping to destinations worldwide : When you make a purchase from our shop and want us to ship the merchandises to abroad destinations.
 
If we got the detail, we will carry on checking the service rates on the number of items. The first item rate is 8.00 USD and 4.00 USD for the next items, these rates
 
included shipping and packaging costs such as box and envelope etc., Thailand Post and DHL provide the service of international shipping to destinations worldwide.
 
Customers can pre-check the shipping cost to estimate the expense for shipment by yourself as the table in below:     
 
 
 
Delivery time.
 
EMS (Express Mail Service), customers will receive the merchandises within 3-4 days.

Air Parcel, customers will receive the merchandises within 14-21 days.

Surface Parcel (Ships), customers will receive the merchandises within 45-60 days. 

Approximately weight calculation of 1 piece per 250 grams.
 
 
 

 

Delivery date and time
 
We deliver every Monday-Friday at 3.00 P.M., and we will send Track & Trace to alert customers via e-mail within 24 hours after delivery.
 

 

 

 

FAQ to delayed delivery
 
1. If the customer fill in incomplete the delivery address, the merchandises will be returned to our shop. We will deliver again to the customer and he/she must be responsible for payment.
 
2. The destination address for delivery is not clear.
 
3. There is no signed receipt as office or home is closed, postal authorities will issue a notice to customer to receive his merchandise in person at the postal destination together with ID. card, notice and parcel number or you can call to the postal destination as the phone number stated in the notice or search for the post office phone number to delivery again. 

 


Chainupon String Lights - Decor & Handmade Cotton Ball Lights from Chiangmai Thailand. © 2017
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